We are reconstructing our checkout process on the website. To temporarily order, email orders@vitacyte.com. We apologize for any inconvenience this may have caused and are hopeful the new order process that is coming soon will help everyone.

Check back soon for the new and approved order process.



ENVIRO ICE: VitaCyte switched to Enviro Ice, an environmentally friendly dry ice alternative. Learn more here.

All domestic orders placed Monday through Wednesday by 12 PM EST will be shipped via Express delivery (please provide a FedEx, UPS or DHL account number if available).
All international orders will be shipped on Mondays via Express delivery.

All orders over $5K will be insured for half value unless you specify your preference.

We do not ship on Thursdays or Fridays unless special arrangements are made.

Shipping schedules during the holidays will be posted on the header of our home page under Important Notices and here.
We will be closed Memorial Day and will resume shipping the following day.

Only Visa and Mastercard are accepted for online orders. There is a 4% transaction fee for all online orders.

Before purchasing please carefully read our Terms and Conditions.

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